Our Practice

Dawn Sagrillo

Nurse Practitioner, Certified Aesthetic Nurse Specialist, Founder, and Clinical Director

Dawn Sagrillo’s enduring dedication to the specialty of plastic surgical nursing has driven her passion for nonsurgical aesthetics. She received her bachelor of science in nursing from the University of Wisconsin-Milwaukee in 1987 and has spent more than 25 years in both plastic surgery and aesthetic medicine, focusing on research, education, and clinical practice. Dawn also earned a master of science in nursing from Walden University and is a certified adult-gerontology nurse practitioner. She is nationally board certified by the American Academy of Nurse Practitioners.

After a decade-long tenure with the Medical College of Wisconsin, Department of Plastic Surgery, she partnered with a nationally recognized plastic surgeon and played an integral role in establishing a successful private aesthetic surgery practice. In 2011, she established ReFresh Aesthetic Center™ and serves as its clinical director, nurse practitioner, and certified aesthetic nurse specialist. She practices collaboratively with her team of medical professionals, including a plastic surgeon, nurse practitioners, nurses, and aestheticians to provide nonsurgical aesthetic services in a safe, caring, and comfortable environment.

As a certified plastic surgical nurse (CPSN) for the past 25 years and a certified aesthetic nurse specialist (CANS) since 2013, Dawn Sagrillo recognizes the value of specialty training. Her devotion to ongoing education led to her involvement for more than a decade as vice president and clinical instructor with Aesthetic Advancements, Institute (AAI), the internationally recognized leader in continuing medical education in aesthetics. She also served as president of Ideal Esthetic Educators (IEE), a company that works with practitioners and industry manufacturers to provide hands-on aesthetic training and education. Dawn Sagrillo is considered one of the pioneers in providing aesthetic injectable education, having trained thousands of practitioners throughout the United States.

Dawn Sagrillo has served on nearly 20 different committees and professional boards throughout her career. She has been actively involved in the International Society for Plastic and Aesthetic Nurses (ISPAN), the Plastic Surgical Nursing Certification Board (PSNCB), and the Plastic Surgical Nursing (PSN) Journal Editorial Board for many years. She was part of the founding committee that developed the Certified Aesthetic Nurse Specialist (CANS) national certification examination. She has published more than 50 articles and is sought after for community speaking engagements as well as peer-to-peer presentations at national industry meetings.

Practice Philosophy

Dawn Sagrillo’s synergy of aesthetic knowledge, more than 20 years of experience, and passion for her patients led her to growing ReFresh Aesthetic Center™ and its team to what it is today. Dawn believes a gentle touch, attention to detail, and aesthetic eye are essential to providing beautiful and natural results. Our practice name is rooted in her philosophy of care: simply giving women and men a ReFreshed look and feel. Understanding the blending of art and science in facial aesthetics has given Dawn a reputation that is known and respected locally and nationally by both her patients and peers.

Arleen More O’Ferrall

MSN, BSN, RN, APNP, CANS

Meet Arleen, Nurse Practitioner, Certified Aesthetic Nurse Specialist & Clinical Educator

Arleen attended Ursuline College on scholarship and graduated with honors with a Bachelor of Science degree in nursing in 1998. She then worked at Johns Hopkins Hospital in Baltimore for several years in the otolaryngology and neuroscience departments, where she achieved subspecialty certification as a neuroscience critical care nurse. She went on to obtain her Master of Science in nursing degree from the University of Wisconsin-Milwaukee in 2004, again graduating with honors.

Arleen is a member of many professional organizations, including Sigma Theta Tau, the American Academy of Nurse Practitioners, the American Society for Laser Medicine and Surgery, and the International Society of Plastic and Aesthetic Nurses (ISPAN).

Arleen worked at an aesthetic and vein center as a board-certified family nurse practitioner until 2011. She was responsible for the aesthetic side of the medical spa, including training and supervising staff and establishing standards of care for the practice. Arleen joined ReFresh in 2011 as a founding team member, working closely with our clinical director to establish policies, procedures, and training for our aesthetic providers.

Arleen has advanced training and experience with aesthetic injectables such as neuromodulators and dermal fillers, threadlift, sclerotherapy, and the application of lasers and other light-based technology for skin rejuvenation and skincare. Her expertise is in the art and science of facial aesthetics. With Arleen’s confident yet warm and gentle approach, patients receive the best care coupled with superior outcomes in non-surgical aesthetics.

Kristin Burkert

PA-C, MPAS

Meet Kristin Burkert, Aesthetic Physician Assistant

Kristin attended the University of Wisconsin-Madison, earning a Bachelor of Science in Kinesiology. She then earned her Master’s in Physician Assistant Studies at Marquette University.

Prior to pursuing her passion for aesthetic medicine, Kristin spent over 11 years of her clinical career in orthopedic surgery, where she served as both a first assist during surgical procedures, as well as in the clinic setting. During this time, Kristin developed advanced skills such as suturing techniques and hyaluronic acid joint injections, which provided her with a strong foundation for the detailed work involved in nonsurgical aesthetic procedures.

Kristin has advanced training with aesthetic injectables such as neuromodulators and dermal fillers, and QWO. With Kristin’s confident yet gentle approach, patients can feel assured knowing they will receive the same customized care and superior outcomes they have come to expect from ReFresh Aesthetic Center.

“Beauty is about enhancing the features you already have”
– Kristin

Jessica Huss

BSN, RN

Meet Jessica, Aesthetic Nurse Specialist

Jessica attended the University of Wisconsin-Milwaukee and graduated with honors in 2018 with her Bachelors of Science in Nursing. She then began her nursing career, working for RUSH University Medical Center in Chicago for 3 years in the ICU/Medical Surgical Unit.
During this time, she honed her technical nursing skills and foundational knowledge, giving her a strong clinical skillset to begin her aesthetic nursing career. Additionally, Jessica perfected her soft nursing skills such as critical thinking and integrity by caring for the sickest patients with COVID19 over the last three years.
After 3 years in critical care, and “missing” the artistry in aesthetics from growing up within a Day Spa in Glen Ellyn, IL, Jessica made the transition into aesthetics 1.5 years ago. She discovered her true passion to be an aesthetic nurse! She started her aesthetic journey training alongside an advanced nurse injector in Oakbrook, IL learning assessment techniques, safety, and developing her aesthetic eye. Subsequently, Jessica began two positions, one in a medical spa in Chicago and one in Hinsdale as a nurse injector.
Jessica is excited to bring aesthetic nursing skillset and outgoing personality to our ReFresh clients. She is is a perfect fit for our Aesthetic Nursing Team. We believe Jessica will be looking at our clients with the same aesthetic lenses and provide gentle touch to deliver results that make you look and feel your ReFreshed best!

“Beauty is not about being noticed, it’s about being remembered” - Jessica

Maggie Pikul

L.E.

Meet Maggie, Licensed Aesthetician

Maggie obtained her aesthetics license in 2000 and thoughtfully chose to start her career at a medical spa in downtown Chicago, where she focused on medical aesthetics and clinical skin care. There, she provided her clientele with advanced, custom facials and waxing services. Following her laser certification more than a decade ago, Maggie now has more than 15 years of experience providing laser hair removal, photofacials (IPL/BBL), laser resurfacing, chemical peels, and ThermiSmooth® face and body contouring. She is also one of our primary CoolSculpting® providers. Maggie has continued her education throughout the years with numerous certifications and advanced seminars and is a true expert in the industry. She is also actively working on completing her education to become a registered nurse. Her loyal clients rely on her for customized skin care and laser services tailored to their specific needs. Maggie loves creating lasting relationships with her clients and enjoys seeing results after each treatment. All of her clinical and personal qualities make her a great fit for ReFresh and the clients we care for. On a personal note, Maggie is married, has a young daughter, and lives right here in Whitefish Bay. She enjoys spending time with family and friends (especially her ReFresh family). She loves the outdoors, and staying active.

Caitlin Catarozoli

L.E., Certified Makeup Artist

Meet Caitlin, Licensed Aesthetician and Certified Makeup Artist

Caitlin attained an associate of arts degree in fashion merchandising and worked as a brand ambassador focused on sales and promotions. Her interest in fashion and makeup led her to become a fashion show and event coordinator with various Milwaukee and Chicago-based companies since 2010. Caitlin also works as a freelance makeup artist, having had the opportunity to work at New York’s prestigious Fashion Week since 2010. In addition to providing makeup artistry throughout the United States, she has traveled to Europe, working with top models and fashion magazines. Caitlin has always had a passion for aesthetics. She graduated from Vici Aveda Institute with her certification and licensure in esthiology. She has further certifications in microdermabrasion, dermaplaning, and chemical peels from the Mequon Thiensville School of Esthetics, along with a certification in TEMPTU airbrush makeup. Caitlin brings to ReFresh a variety of skill sets, which enable her to assist clients in many areas of our center: clinical skincare products and procedures, micro needling (SkinPen®), and ThermiSmooth® face and body contouring. On a personal note, Caitlin loves spending time with her husband, Kevin, and her daughter, Leighton. She enjoys travel, experiencing different cultures, spending time outdoors, and researching new aesthetic trends.

Lizzy Osma

Meet Lizzy, Licensed Aesthetician

Lizzy’s medical aesthetics experience began within a large medical dermatology practice, where she worked for three years with board-certified dermatologists well respected by our ReFresh Team. She is certified and experienced in working with various laser and light modalities, along with microneedling, microdermabrasion, dermaplaning, chemical peels, and medically directed skincare lines. Lizzy is also a board member of the Master Aesthetics Advisory Committee for WCTC. Additionally, she is Skinny on Skin Certified (through Impact Melanoma – a program aimed to educate on screening for suspicious moles while performing aesthetic services). We knew Lizzy was the right fit for ReFresh, as she aims to reflect The Golden Rule in all areas of life. She professionally describes her philosophy as the “Golden Rule of Practice; treating others as you want to be treated.” Lizzy not only practices as one of our licensed aestheticians providing an array of skincare and laser services, she also works alongside our Clinical Director, Dawn. We know you will love Lizzy’s compassion for her clients, enthusiastic personality, and passion for the field of medical aesthetics! On a personal note, Lizzy is a dog mom to her Shiba Inu, Paisley. She and Paisley are certified through Pet Partners as a Therapy Animal Team. Lizzy loves spending time on the lake with family and friends, coaching ULS Girls Varsity Field Hockey, and horseback riding.

Loredana Pitti

Meet Loredana, Clinical Assistant

Loredana joined ReFresh Aesthetic Center with over five years of experience in the medical/dental field. She is currently in school at WCTC, in a Master Aesthetics program.

Loredana wears many hats at ReFresh. She supports our Clinical Director, Dawn, along with our other providers as a clinical assistant. She also welcomes patients as one of our Aesthetic Concierges. Loredana loves anything social media and takes part in many of the fun and informative content you will find on our Instagram and Facebook pages.

Loredana brings a warm and refreshing touch to our ReFresh family. She comes from a large Italian family, and enjoys spending time with her loved ones. Loredana enjoys traveling and all things beauty and fashion.

Jon Sagrillo

MBA

Meet Jon, General Manager

He received his bachelor of arts degree in finance and management from California State University, Long Beach, and master of business administration from St. Joseph’s University in Philadelphia, PA.

Jon spent 30 years with the Century 21 Real Estate Corporation, culminating his career as Vice President of Strategic Development. His role at ReFresh is behind the scenes to ensure that we continue to exceed our patients’ expectations. He manages our aesthetic team and provides us with the latest in technology and best business practices, all with integrity and passion.

In Jon’s spare time, he hangs out with his two sons and enjoys golfing and traveling with his wife, Dawn. He also volunteers time at his church and has co-led a men’s leadership group for nearly a decade.

Tamara Little

L.E.

Meet Tamara, Practice Manager

Tamara brings to ReFresh more than 30 years of experience in business management, project management, marketing, visual merchandising, and sales. Her previous management background was in retail and designer apparel, where she traveled extensively throughout the United States managing all aspects of store operations. Her education is in Business Management (BA) and Fashion Merchandising, and Marketing (AA). Additionally, with a passion for skincare, Tamara furthered her education in aesthetics and is a licensed aesthetician.

Her unique background and skill set allow her to bring many attributes to ReFresh, including operational management and analysis, human-resources, visual merchandising, education, and sales. As ReFresh’s Practice Manager for the past five years, she manages many aspects of business operations, human resources, purchasing, sales, and training. She works closely with all team members and our management team to ensure we provide the best customer service and patient care.

On a personal note, Tamara resides in Shorewood with her husband, two dogs, and parrot. She enjoys spending time with family and friends, gardening, cooking, and making gourmet chocolates.

Tessa E. Bolle

Meet Tessa, Operations & Aesthetic Coordinator

Having worked with Dawn Sagrillo for more than 10 years, Tessa brings to ReFresh Aesthetic Center™ a wealth of knowledge and experience in medical aesthetics. Many of our patients know and love Tessa, as she has developed a strong relationship with them over many years.

As ReFresh’s Operations and Aesthetic Coordinator, Tessa wears many hats! Most importantly, she enjoys taking time with all patients to ensure they have the best possible experience from the moment they walk through the door until their treatment process is complete, which includes post-procedure care. With Tessa’s knowledge in both surgical and nonsurgical aesthetics, she serves as a wonderful educational resource. She also has a gentle, sensitive demeanor when interacting with patients both by phone and in our center, assuring them of the utmost confidentiality.

With two young sons and daughter at home, Tessa and her fiancé Andrew stay busy and enjoy every minute of it! During their free time, they relish days at the park, relaxing by Lake Michigan, and attending their kids’ sports games.

Kelly Merrill

Meet Kelly, HR/Client Relations Coordinator & Aesthetic Concierge

Kelly joins ReFresh with more than 15 years of inside/outside sales, consulting, client relations/development, and project management experience. Her diverse background and past pharmaceutical sales experience make her a valuable addition to the ReFresh team. Kelly’s role at ReFresh is as diverse as her background, in that she wears many hats. She assists management with client-retention analysis, client relations, and human resource projects. She is also a key member at our front desk and assists with the coordination of all daily business. Kelly holds a bachelor of arts degree in business marketing.

Kelly has traveled extensively and has lived in many areas of the United States. She currently resides in Whitefish Bay with her husband and two sons. In her spare time, she loves to be with her family: husband, two active boys, her wonderful mother, and her two Bichons. She loves to travel and enjoys the theater, gardening, antique shopping with her mom, and playing sports with her boys.

Sarah Maksud

Meet Sarah, Aesthetic Concierge & Clinical Assistant

Sarah joined our ReFresh team in 2019. She is also currently attending the University of Wisconsin-Milwaukee and studying nursing, with aspirations to become an aesthetic nurse in the future. Her strong interest in the field of aesthetics led her to ReFresh Aesthetic Center.

You will see Sarah’s smiling face and warm personality greet you as one of our Aesthetic Concierges. She is also ready to assist you with clinical skincare recommendations in our SkinEssentials Store. When Sarah is not at our front desk, she may be assisting our Clinical Director and other providers with clients.

In Sarah’s leisure time, she enjoys baking or spending time at the beach during the warmer months. She currently resides in Milwaukee with three roommates and a kitten named Wendy.

Meg Kinney

Meet Meg, Aesthetic Concierge & Merchandising Coordinator

Meg has been a friendly face and a helpful hand at ReFresh for over 7 years. She has a passion for skincare, a thirst for knowledge, and loves helping patients achieve their aesthetic goals. With her warm personality, Meg makes everyone feel welcome when they walk through the doors of ReFresh. With Meg’s organizational skills and eye for merchandising, she assists with creating product displays and helps keep our Center looking ReFreshed.

Previous to working at ReFresh, Meg worked in the dental field for over 10 years. She lives in Fox Point with her husband Kevin, whom she has been married to for over 30 years. They have two adult daughters, who Meg enjoys spending time with whenever she can. Meg’s favorite hobby is being out in nature with animals. In her spare time, she is a Falconer and works with birds of prey. Meg has her own tiny Kestrel, Amelia, who she loves to take outside to fly.

Meike Mansfield

Meet Meike, Aesthetic Concierge & Marketing Coordinator

After working in corporate brand management and marketing for 14 years, Meike has joined ReFresh in spring 2021 as one of our Marketing Coordinators and Aesthetic Concierges.

At ReFresh Meike’s role involves planning and executing marketing campaigns, where she is able to apply many of the skills she learned in her corporate career. Meike also supports Dawn in the project management of key business initiatives. She is a member of the front desk team and assists with the smooth running of daily operations. Meike has a smile for everyone and works with the rest of the team to ensure every patient has a great experience when they walk through the doors of ReFresh. Meike holds a bachelor degree in marketing and finance as part of the European Business Program.

Meike originates from Europe, speaks five languages and has moved all over the world before settling in Wisconsin. She now lives in Mequon with her husband, two children and puppy Cosmo. In her free time she enjoys playing tennis and golf as well as baking with her teenage daughter. Her passion is creating beautiful special occasion cakes.