Meet the Team Managing ReFresh Aesthetic Center™ in Milwaukee
Jon Sagrillo, MBA
Meet Jon, General Manager
He received his bachelor of arts degree in finance and management from California State University, Long Beach, and master of business administration from St. Joseph’s University in Philadelphia, PA.
Jon spent 30 years with the Century 21 Real Estate Corporation, culminating his career as Vice President of Strategic Development. His role at ReFresh is behind the scenes to ensure that we continue to exceed our patients’ expectations. He manages our aesthetic team and provides us with the latest in technology and best business practices, all with integrity and passion.
In Jon’s spare time, he hangs out with his two sons and enjoys golfing and traveling with his wife, Dawn. He also volunteers time at his church and has co-led a men’s leadership group for nearly a decade.
Tamara Little, L.E.
Meet Tamara, Practice Manager
Tamara brings to ReFresh more than 30 years of experience in business management, project management, marketing, visual merchandising, and sales. Her previous management background was in retail and designer apparel, where she traveled extensively throughout the United States managing all aspects of store operations. Her education is in Business Management (BA) and Fashion Merchandising, and Marketing (AA). Additionally, with a passion for skincare, Tamara furthered her education in aesthetics and is a licensed aesthetician.
Her unique background and skill set allow her to bring many attributes to ReFresh, including operational management and analysis, human-resources, visual merchandising, education, and sales. As ReFresh’s Practice Manager for the past five years, she manages many aspects of business operations, human-resources, purchasing, sales, and training. She works closely with all team members and our management team to ensure we provide the best customer service and patient care.
On a personal note, Tamara resides in Shorewood with her husband, two dogs, and parrot. She enjoys spending time with family and friends, gardening, cooking, and making gourmet chocolates.
Tessa E. Bolle
Meet Tessa, Operations & Aesthetic Coordinator
Having worked with Dawn Sagrillo for more than 10 years, Tessa brings to ReFresh Aesthetic Center™ a wealth of knowledge and experience in medical aesthetics. Many of our patients know and love Tessa, as she has developed a strong relationship with them over many years.
As ReFresh’s Operations and Aesthetic Coordinator, Tessa wears many hats! Most importantly, she enjoys taking time with all patients to ensure they have the best possible experience from the moment they walk through the door until their treatment process is complete, which includes post-procedure care. With Tessa’s knowledge in both surgical and nonsurgical aesthetics, she serves as a wonderful educational resource. She also has a gentle, sensitive demeanor when interacting with patients both by phone and in our center, assuring them of the utmost confidentiality.
With both a young son and daughter at home, Tessa stays busy outside ReFresh as well and enjoys every minute of it. During her free time, her family, relishes days at the park, relaxing by Lake Michigan, and weekend barbecues.
Meet Kelly, HR/Client Relations Coordinator & Aesthetic Concierge
Kelly joins ReFresh with more than 15 years of inside/outside sales, consulting, client relations/development, and project management experience. Her diverse background and past pharmaceutical sales experience make her a valuable addition to the ReFresh team. Kelly’s role at ReFresh is as diverse as her background, in that she wears many hats. She assists management with client-retention analysis, client relations, and human-resource projects. She is also a key member at our front desk and assists with the coordination of all daily business. Kelly holds a bachelor of arts degree in business marketing.
Kelly has traveled extensively and has lived in many areas of the United States. She currently resides in Whitefish Bay with her husband and two sons. In her spare time, she loves to be with her family: husband, two active boys, her wonderful mother, and her two Bichons. She loves to travel and enjoys the theater, gardening, antique shopping with her mom, and playing sports with her boys.
Meet Jenna, Marketing Coordinator & Aesthetic Concierge
Jenna brings to ReFresh many years of marketing experience, which led her to a dual administrative role. Jenna is our Marketing Coordinator and an Aesthetic Concierge. Along with assisting patients with billing, skincare product selections, and daily operations, Jenna works on marketing and public relations for ReFresh. Her unique background makes her a valuable addition to our team. Jenna holds a bachelor of arts degree in marketing from Marquette University.
When Jenna isn’t working, she enjoys working out and golfing. She also loves to entertain and cook wonderful food for her guests. Jenna lives in Whitefish Bay with her three growing boys and her dog, Monty.
Karen Arcara, L.E.
Meet Karen, Aesthetic Concierge
Karen has a background in advertising and marketing and holds a BA in International Business & History. Her past experience was in the spa and salon industries, which allowed her to bring a wealth of wisdom and expertise to ReFresh Aesthetic Center™. Karen started her career with ReFresh in 2011 as an aesthetic concierge, and continues to this day providing excellent hospitality.
Seeking out the latest trends in makeup and advancements in skin science has driven Karen not only to present herself in the best light, but also to share her knowledge with clients, helping them take pride in their appearance and overall wellbeing.
On a personal note, Karen is married with two children and lives in Whitefish Bay. She enjoys health and fitness, reading, and spending time with both her son and daughter. She is also an avid sailor.
Meet Katie, Aesthetic Concierge & Clinical Assistant
Katie, being a former teacher, has enjoyed educating our patients about the ways they can look and feel refreshed through the services at ReFresh Aesthetic Center™ since its opening in 2011. In addition to being an excellent aesthetic concierge, Katie has taken on an additional role at ReFresh as a Clinical Assistant. Not only does she assist clients at the front desk, she also assists our clinical staff with client care in the treatment room. Katie is very organized, kind and courteous, which makes her excel in her dual role.
Katie lives in Brookfield with her husband and three children, and enjoys running, biking, and spending time with friends and family.
Meet Jane, Aesthetic Concierge & Clinical Assistant
Jane joined the ReFresh team with 25 years of experience in customer service and sales. In her most recent position as regional sales manager for VPI, Inc., she served the medical, food, and graphic arts industries. With a unique skill set, Jane provides a dual role at ReFresh as an Aesthetic Concierge and Clinical Assistant. Her ability to juggle many tasks at once, while providing both excellent client care and clinical assistance, has made her an asset to ReFresh.
In her spare time, she loves being with her husband, three sons, family, and friends. She enjoys cooking, entertaining, restoring old furnishings, and creating wonderful door decorations. Jane looks forward to meeting you and making your ReFresh experience a memorable one!
Meet Meg, Aesthetic Concierge
Meg joined ReFresh with a background in dental patient care and marketing. She worked as a patient coordinator in the dental industry, and for many years in the paper industry as a Midwest Marketing Manager. She holds a BFA from The University of Wisconsin. Meg has had additional involvement with the Milwaukee Art Museum and the Schlitz Audubon Nature Center, serving as a board member for several years. Currently, Meg is a raptor educator at the Schlitz Audubon Nature Center and spends much of her free time working and caring for them.
Meg brings a unique skillset to ReFresh and is a committed member of our team. She is a team player and believes in creating a caring environment for all of our clients.
In her spare time, Meg spends time with her beloved birds, daughters, husband, and friends.
Meet Leah, Aesthetic Concierge & Marketing Coordinator
With a degree in Communication Studies from Marquette University, a passion for all things beauty and over four years of customer service experience, Leah makes a valuable addition to our team. Leah’s role with us is two-fold. She is working as a part of our front desk aesthetic concierge team and will also be our marketing coordinator.
Leah is originally from the Chicago suburbs but has permanently moved to Milwaukee after falling in love with the area while attending Marquette. She currently resides with her boyfriend and two dogs. In her spare time, Leah loves to visit Chicago to spend time with her childhood dog, try new restaurants, and experiment with new makeup looks. She has a huge passion for animals, and is especially passionate about cruelty-free beauty.
Meet Sarah, Aesthetic Concierge & Clinical Assistant
Sarah joined our ReFresh team in 2019. She is also currently attending the University of Wisconsin-Milwaukee and studying nursing, with aspirations to become an aesthetic nurse in the future. Her strong interest in the field of aesthetics led her to ReFresh Aesthetic Center.
You will see Sarah’s smiling face and warm personality greet you as one of our Aesthetic Concierges. She is also ready to assist you with clinical skincare recommendations in our SkinEssentials Store. When Sarah is not at our front desk, she may be assisting our Clinical Director and other providers with clients.
In Sarah’s leisure time, she enjoys baking or spending time at the beach during the warmer months. She currently resides in Milwaukee with three roommates and a kitten named Wendy.